"The Arrogant Leader"
Dealing with the Excesses of Power
a new book by
Stephen Jenks and Fritz Steele
Leadership roles in today's organizations have
been heavily populated by people who tend to take an arrogant
"I've-got-it-and-you-haven't"
stance toward those around them. This is
due in part to this type of person being attracted to such roles, and
in part to the experiences people have when in these roles, creating an
inflated view of their abilities.
Arrogance
is an attitude that tends to work
against the requirements for leaders in today’s environment,
because it
tends to block quick solutions in reaction to change, excellent
reality-testing and learning from experience. Arrogant leaders are
overly enamored of their own view of the world, and contradictory data
are an annoyance to be suppressed as "incorrect." They tend to hold on
to perceived "wisdom" long past its useful life. They can't learn from
experience because their basic assumption is that they have nothing to
learn. They often demand to be told what they already believe and want
to hear, which makes them the last to know about new developments or
unexpected changes in the environment.
The upshot is that arrogance is a luxury that
organizations can no longer afford (if they ever could),
either in
their leaders or in the destructive, inhibiting climate they set for
members, customers and their communities.
This book is intended for several types of
readers: executives and other organizational leaders; those interested
in organizational effectiveness and the quality of life in
organizations, people who are having difficulties dealing with
dismissive power figures, and others. It could also serve as a rich
supplementary source in Organizational Behavior and Leadership courses
in graduate schools of business and undergraduate business/management
courses.
This book covers several aspects of the
neglected area of arrogance:
- Defines and describes a variety of forms of
arrogance in individuals and organizational climates;
- Identifies the key sources of arrogance and the
forces that maintain it.
- Examines the effects—costs and gains—of
leaders’ arrogance on themselves, those around them, and the
organization;
- Suggests approaches for dealing with arrogance:
diagnosing it; reducing it; coping with it if you are working within an
arrogant setting; recognizing and dealing with arrogance as a factor in
your own stance toward your world.
The
reason that the book is particularly timely is that it has a lot of
examples
from the recent financial crisis and the arrogant behavior of corporate
executives, politicians, and institutions—the banks, insurance
companies,
government agencies. Companies like Enron,
Bear Stearns,
Lehman Brothers, British Petroleum, Rupert Murdoch and News Corporation.
The book draws on a number of sources, including:
- The authors' consulting experiences and
observations drawn from them;
- Cases described by colleagues;
- Notable examples in the public eye, including
both historical and contemporary sources.
|